Privacy Policy

You can visit this website and the documents it contains without disclosing any personal information.

We will not disclose any information you provide to any third party. We will hold any information you provide in accordance with the Data Protection Act of 2018. You can find out more about how organisations should look after your privacy from the Information Commissioner’s Office website.

It is important to us that you understand why and how we collect and use your personal information, if we work with you. This Privacy Notice sets out our policies on the collection and use of your data, and your rights under data protection legislation in the United Kingdom.

Your Personal Information

Why do we collect personal information?

In order to respond to enquiries, we may need to collect personal information from individuals getting in touch with us, or members participating in our training and support events.

What might we request?

We may request personal information from you, such as your name and contact details, in order to provide you with signposting information.

If you attend an SIAA member training or event, we might request personal information, such as your name and contact details, so that we can send you information about attending the event and record your attendance.

How will we request this information?

We will always seek your active consent (specific permission) in order to provide this information (either in writing or orally). You have the right to withhold certain information, if you wish. We may still be able to provide you with a service, even if you choose to withhold information, but this will depend on the service you are accessing at the time.

If you wish to withhold information, please tell us as soon as possible, and we will explain what this means in terms of whether we can continue to work with you.

What will we do with this information, and who will we share it with?

If you are contacting SIAA with an enquiry, we use the information you provide to us to provide you with accurate signposting information. We never record or store your name or contact details.

If you are part of an SIAA member organisation we will use the personal information you have given us to provide you with member services. We will explain to you specifically what purposes we will use your information for, and who it will be shared with, at the time we take your consent. These specific terms will apply in place of any, more general, terms contained in this Privacy Notice.

We may use some information collected for research or to write reports, but would only do so anonymously, so that you cannot be identified. If we are working in collaboration with another partner organisation, we may share some of this information, as needed, in order to support the collaboration.

We will not use your personal information for any purpose other than the purposes we told you about at the time you agreed to share it with us, unless we are required to do so by law. If we wish to use your personal information for any other purpose, we will contact you to explain this purpose, and ask for your explicit permission.

How will we store this information?

We use secure online cloud-based servers, and this is where we store all personal information relating to members and general enquiries. The data is securely stored and access is restricted to only members of our staff, our IT services providers, and our case management system provider, who require this information to do our work.

We use a range of online and communication tools in order to offer remote services.  These include (but are not limited to) Microsoft 365, Zoom, Eventbrite, AirTable and MailChimp. The data you provide through those tools are securely stored there, and access is restricted to only members of our staff who require this information to do our work.

How long will we store this information?

We will only store your information for as long as necessary, or as long as we are required to do so by law. This will usually be set out in the specific information we give you when we take your consent.

You have the right to withdraw your consent and ask us to delete all information we hold about you, at any time, as explained further below.

Your Rights in Relation to Your Personal Data

You have a number of important rights in relation to the data we hold about you, which you can exercise at any time:

  • To ask to see a record of all the personal information we hold
  • To ask that we amend any incorrect or incomplete data that we hold
  • To withdraw consent and request that we permanently delete any data we hold
  • To complain about how we have taken or processed your data

For more information or to exercise any of these rights, please contact enquiry@siaa.org.uk.

If you are not happy with how SIAA have taken or processed your data, you also have the right to lodge a complaint with the Information Commissioner’s Office on 0303 123 1113 or at www.ico.org.uk/concerns.

Thank you for taking the time to read our Privacy Notice. We hope you have found it helpful, welcome any comments you may have and look forward to working with you.

Cookies

This website uses cookies. By using this website and agreeing to this policy, you consent to C Scottish Independent Advocacy Alliance’s use of cookies in accordance with the terms of this policy.

Cookies are files sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Google cookies

Scottish Independent Advocacy Alliance uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website.

Google will store and use this information. Google’s privacy policy is available at: www.google.com/privacypolicy.html.

 

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